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Privacy Policy

Effective Date: June 29, 2026
 

NutrientSpring ("NutrientSpring," "we," "us," or "our") operates the website nutrientspring.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your information when you visit the Site, create an account, contact us, or purchase products.
 

By using the Site, you agree to the practices described in this policy.
 

Information We Collect
 

Information you provide to us directly:

  • Name, email address, phone number, and mailing/shipping address

  • Billing information and payment details (processed by our payment provider; see below)

  • Account login information, if you create an account

  • Information you submit through contact forms, including your location, customer type, and the goals or questions you share with us

  • Any other information you choose to provide in communications with us
     

Information collected automatically:

  • IP address, browser type, device information, and operating system

  • Pages visited, time spent on the Site, referring website, and similar usage data

  • Cookies and similar tracking technologies (see "Cookies" below)
     

We do not intentionally collect sensitive personal information, and we ask that you not submit it through our forms.
 

How We Use Your Information
 

We use your information to:

  • Process and fulfill orders and send order confirmations

  • Provide product and program recommendations you request

  • Respond to inquiries and customer support requests

  • Improve the Site, our products, and customer experience

  • Detect, prevent, and address fraud or security issues

  • Comply with legal obligations
     

Payment Processing
 

Payments made on the Site are processed by Wix Payments. We do not store full payment card numbers on our systems. Your payment information is handled by the processor in accordance with their own privacy and security practices.
 

How the Site Is Hosted
 

Our Site is built and hosted on Wix. Wix may collect and process data on our behalf as a service provider, including information needed to operate the Site, process orders, and provide analytics. You can review Wix's privacy practices at their website.
 

Shipping
 

When you place an order for physical products, we share your name and shipping address with shipping carriers, which may include USPS, UPS, and FedEx, so your order can be delivered. These carriers handle your information in accordance with their own privacy practices.
 

Cookies and Tracking Technologies
 

We use cookies and similar technologies to operate the Site, remember your preferences, keep items in your cart, and understand how visitors use the Site.
 

You can control cookies through your browser settings. Disabling cookies may affect certain Site features, such as the shopping cart and checkout.
 

How We Share Your Information

​

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the Site, process payments, and ship orders (such as our hosting provider, payment processor, and shipping carriers)

  • Legal and safety purposes, when required by law or to protect our rights, customers, or business

  • Business transfers, in the event of a merger, acquisition, or sale of assets
     

Data Retention
 

We keep your information for as long as needed to provide our services, fulfill orders, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.
 

Your Privacy Rights
 

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of the "sale" or "sharing" of personal information (note: we do not sell personal information)
     

California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the rights described above and the right not to be discriminated against for exercising them. To make a request, contact us using the information below. We may need to verify your identity before responding.
 

Children's Privacy
 

The Site is intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
 

Data Security
 

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
 

Third-Party Links
 

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
 

Changes to This Policy
 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
 

Contact Us
 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
 

NutrientSpring
Smithland, KY 42081
Email: support@nutrientspring.com
Phone: 270-564-2315

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