Shipping Policy
Effective Date: June 29, 2026
NutrientSpring ships soil health, crop nutrition, seed treatment, and land management products to customers across the United States. This policy explains how and when your order will be processed and delivered. If you have questions before ordering, contact us at support@nutrientspring.com or 270-564-2315.
Wholesale and bulk orders ship under separate terms. If you are ordering at wholesale or bulk quantities, please see the Wholesale Orders section below and contact us directly for pricing.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
During periods of high demand or seasonal peaks, processing may take slightly longer. If we expect a significant delay with your order, we will contact you.
Shipping Methods and Carriers
We ship using USPS, UPS, and FedEx. The carrier and service used for your order may vary based on package weight, size, destination, and product type.
Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery.
Shipping Rates
Shipping costs are calculated at checkout based on your order's weight, dimensions, and delivery destination. The total shipping cost will be displayed before you complete your purchase.
Delivery Times
Estimated delivery times after your order ships:
-
Standard shipping: 3–7 business days
Delivery times are estimates provided by the carrier and are not guaranteed. Weather, carrier delays, and other factors outside our control may affect delivery.
Shipping Destinations
We currently ship within the contiguous United States.
Shipping to Alaska, Hawaii, and U.S. territories may be available at additional cost—please contact us before ordering.
We do not currently ship internationally.
Wholesale and Bulk Orders
Wholesale and bulk orders are not subject to the standard shipping rates and methods described above. Because these orders vary widely in size, weight, freight requirements, and destination, they are quoted individually.
If you are interested in placing a wholesale or bulk order, please contact us directly at support@nutrientspring.com or 270-564-2315 for pricing and shipping arrangements. We will work with you to determine the best freight or shipping method and provide a custom quote for your order.
Order Issues
Damaged in transit: If your order arrives damaged, contact us within 7 days of delivery at support@nutrientspring.com with your order number and photos of the product and packaging. See our Refund & Return Policy for details.
Lost or delayed packages: If your tracking shows a problem or your package has not arrived within the expected window, contact us and we will help you trace it with the carrier.
Incorrect address: Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided at the time of order. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend it.
Questions
If you have any questions about this Shipping Policy, contact us at:
NutrientSpring
Smithland, KY 42081
Email: support@nutrientspring.com
Phone: 270-564-2315